At the Family Dental Clinic, we’re thrilled to share two exciting new developments with you. From our cutting-edge AirFlow teeth cleaning technology to our recent success and glowing report from our Care Quality Commission (CQC) inspection, we’ve been busy enhancing patient care and ensuring the highest standards of quality and safety.
Read on for the latest updates from our FDC team:
Unveiling Our AirFlow Technology
Almost two years ago now, we invested in new state-of-the-art dental hygiene technology with AirFlow – a gentle and effective cleaning and tooth discolouration treatment.
Our team of two dental hygienists and therapist absolutely love using this machine, and for good reason. With the AirFlow treatment, there’s no sensitivity or pain involved. The treatment protocol not only focuses on cleaning teeth but also serves as a valuable educational tool for patients, showing them areas where they need to brush better.
“At Family Dental clinic, we use AirFlow for Guided Biofilm Therapy (GBT) – a revolutionary new way of carrying out dental hygiene cleaning! The machine works by combining a natural antimicrobial powder and warm water to provide a gentle, painless and sensitivity-free experience for our patients. Research has also shown some great results using the GBT machine for gum disease treatment, compared to the traditional methods.
So far, our patients have greatly benefited from the experience of GBT. So many patients that come through my door have anxiety about having their teeth cleaned due to bad past experiences. Patients always say they hate the ‘cold water machine’ and the ‘scraping’ of the hand instruments, but once they experience GBT treatment with me, it brings a big smile to my face to hear that their fear and anxiety has been overcome – and that they’re actually looking forward to having another dental hygiene appointment!
Newest research combined with first-hand experience and feedback, makes me proud to work in a practice that provides this service. I would not have my own or my family’s teeth cleaned any other way.”
Anna, Dental Therapist
“My own experience of having treatment with this machine was great. I have many recession sites but there was no sensitivity, no scraping, only a pleasant, nice tasting, warm water jet and shiny, smooth teeth after!”
Magda, Principle Dentist
Celebrating a Successful CQC Inspection!
On February 22nd of this year, we underwent a comprehensive inspection by the Care Quality Commission (CQC), the regulatory body for healthcare providers.
CQC inspectors spent the day with us to ensure we are meeting the legal requirements outlined by The Health and Social Care Act 2008 and associated regulations. Led by CQC inspector Annabel and supported by specialist dental advisor Alison, the inspection aimed to gauge our patients’ experiences of care and treatment.
To do so, the CQC asked the following key questions:
- Is it safe?
- Is it effective?
- Is it caring?
- Is it responsive to people’s needs?
- Is it well-led?
We are delighted to share that we received five fantastic green tickets and very positive feedback from the inspection. The inspector commended us for our warm welcome, cooperation and open approach to the inspection process. She identified “the whole practice” as a positive aspect, noting our close-knit team and unwavering commitment to patient care. We are proud to report that there were no negatives – we are fully compliant in all areas. The inspectors also praised our culture of continuous improvement and noted that all staff members are involved, supported and work as a cohesive team. What a win!
Well done to the FDC team!
Looking for professional dental services with exceptional patient care and consideration in the Chichester area? Contact our family dental practice today by calling 01243 771171